OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
214 ratings and 72 comments received in the last 90 days.
10 June 2022
Because they got beyond what you expect from a car showroom
08 June 2022
Alan Marsh was my sales person. He was excellent and responsive. I think he went beyond my expectations
07 June 2022
Only slight delay in a very difficult market. But due to proactive behaviour I didn't have to wait long and it ties in nicely with the end of my PCP
03 June 2022
Quick and smooth process
30 May 2022
Very good professional service from Bhaven
30 May 2022
Bhaven was very helpful throughout the, lengthy process, keeping us informed on delivery dates and changes as they occurred.
11 May 2022
Vines are always welcoming and efficient.
11 May 2022
With the use of remote technology the whole process was in your time and there was no pressure from the sales team
10 May 2022
The car arrived early but finance was arranged quickly
14 June 2022
The issues with my car were resolved with proactive support from staff
13 June 2022
Everyone was helpful and I had a nice coffee while waiting
13 June 2022
Very professional and courteous manner.
12 June 2022
Above and beyond
11 June 2022
Kept informed of progress
10 June 2022
Easy to make the appointment and given an update on the vehicle's status at the end
10 June 2022
Rees and the team are on the ball
06 June 2022
Knowledgeable and friendly Staff.
06 June 2022
All my requirements were met entirely satisfactorily.
06 June 2022
I have to say on this occasion I was really impressed with the service levels.
13 June 2022
Excellent service from salesman Daniel and business manager Clive. The experience was friendly without being pushy, Daniel took time to explain all the options to ensure that I got the right car. Daniel very prompt in replying to emails about delay.