SALES

5.0

SERVICE

4.0

422 ratings and 175 comments received in the last 90 days.

08 October 2024

Bhaven at the Vines dealership was excellent. He took time to fully understand my requirements and ensured that I got the right vehicle and package. This is the second bmw vehicle I have purchased from Bhaven within the last 10 months.

02 October 2024

Friendly, courteous, professional and thorough service.

27 September 2024

Was very please

27 September 2024

Bhaven is a true quality salesperson. He handled the details of the sale with efficiency - he knew the business!

25 September 2024

Sam was very helpful from start to finish, and to be honest if Sam wasn't available someone would try and help or get a message to Sam and he always returned calls.

16 September 2024

The dealer can only provide good service if BMW do their part.

16 September 2024

The video and ribbon on the car were impressive. James made sure to send me a video before the delivery, which was excellent.

05 September 2024

Excellent service, extremely helpful, and a lot of time explaining everything to me. 10/10

05 September 2024

Delivery was a month early and handover was completed quickly with no issues

05 September 2024

Was relaxed especially when sorting the financial side out. Was kept informed throughout and everything was explained well. Really good price for the car, never had such a good service in a car dealer before. Enjoyed the entire buying experience.

09 October 2024

See above

09 October 2024

I like the video of my car while in the service center

08 October 2024

Waited almost 3 hours for a 5 minute re-MOT of new tires. The actual job took the technican 10 mins including getting the car on and off the ramp. Because the job took so long I was late for work.

08 October 2024

Very helpful AND effecient1

07 October 2024

I would have given a higher rating if the vehicle had been fully charged whilst you had it and if the software update had been carried out.

05 October 2024

Job done.

05 October 2024

Service was smooth and kept me updated the whole time

05 October 2024

Good comm7nication throughout

05 October 2024

Only thing that would've achieved 5 stars is to be given a rough idea of when the car would be ready for collection when dropping the car off

05 October 2024

The Crawley service team were fantastic, they were very helpful & very understanding. They went out of their way to make me happy, I would recommend them to anyone. Thank you BMW in Crawley very much.

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