OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
176 ratings and 67 comments received in the last 90 days.
11 September 2021
Really pleasant atmosphere
01 September 2021
great experience all round !
20 August 2021
The whole experience was very good. A competitive deal and very helpful with the paperwork.
12 August 2021
It was a very quick and efficient process. Presentation of my new car was outstanding. I felt really special and cared for.
27 July 2021
The representative was able to answer all our questions and was very helpful
24 July 2021
All went as planned in an atmosphere that was relaxed and clan.
24 July 2021
Great service and customer care from Vines Gatwick, on collection, we had a great handover, the car was awesome, completely satisfied, well done Vines BMW Gatwick.
22 July 2021
More than satisfied with the service that I received
12 July 2021
Great atmosphere and nice people - coffee is also excellent.
13 September 2021
Brandon was terrific and very efficient.
12 September 2021
The service team at Vines are really good.
12 September 2021
On my last two service visits. Rhys Still has gone above and beyond, to return my car to me, in order to cause as little inconvenience as possible.
10 September 2021
Top Service
09 September 2021
All staff involved were friendly and helpful. Good communication throughout. Work done to the expected high standard.
06 September 2021
Professional and friendly customer service.
06 September 2021
Great staff with positive cheerful attitudes. Communication was also very good.
03 September 2021
Very efficient service completed well ahead of time schedule quoted
03 September 2021
Car service MOT completed in the allotted time.
30 August 2021
Easy to deal with. when i went in to the centre I had a question which was fully answered. I have used the garage for years and never found fault.
13 September 2021
Car loan was so helpful living in Essex saved me trips backwards and forwards so would and will be buying from vines again