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SALES

5.0

SERVICE

4.0

184 ratings and 103 comments received in the last 90 days.

09 September 2025

All very seamless and easy.

09 September 2025

We were very happy when we collected the vehicle and handover was prompt. Only thing that could have made it better was for the vehicle to be in the presentation bay hiding under the cover with a bow, maybe next time ??

08 September 2025

Excellent sales representative (James Connelly), explains everything in detail without being pushy, great support on finance and arranging collection

06 September 2025

Couldn't fault the service we have been given

31 August 2025

Staff went out of their way to find me the car I wanted Pleasant and excellent customer service

29 August 2025

Very efficient in setting up PCP scheme and purchasing processes

27 August 2025

Martin is friendly and professional and looked after me properly

30 July 2025

Elisha & Clive were fantastic

29 July 2025

Bhav Murarji at Vines in Crawley was exceptionally helpful. Went out of his way to find the perfect car for us in the north of England and got it down here and sorted in great time. He remains available for any questions I may have. Excellent

26 July 2025

During the purchase, generally happy, except the constant delay, every time I spoke to the salesman, the delivery date went back a week. Very frustrating. I put 4 starts initally, but then on submission I was asked if I was sure about that, so now 3

10 September 2025

all good

10 September 2025

Friendly and supportive staff, nice office space

08 September 2025

Friendly and excellent service

08 September 2025

Very satisfied. Friendly customer service, understood the plan already on my vehicle and kept regular contact as the vehicle was in the garage.

08 September 2025

An excellent experience and complete satisfaction

04 September 2025

Feel ripped off as they didn't look correctly at the fault the first time it went in.

04 September 2025

Generally happy. However service did take all day. Cost of replacement tyre high compared to others.

03 September 2025

I purchased my car from Vines earlier this year and 100% satisfied with the car, but importantly the after sales and service has been outstanding. Staff are genuine in their care for customer needs - I have never been looked after so well previously.

03 September 2025

Very expensive for what was done. Communication was poor. Kept waiting for c30 mins after the time we were told the car would be ready by.

01 September 2025

Fantastic

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