CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

See above, Well done to all involved, Clearly time has moved on and we are all becoming used to managing through these difficult times but this was the first day and none of us had a real clue of what was happening. Special mention to Nick, always ac

Service

The service was just as I thought it would be

Service

Very professional friendly and courteous

Service

The Salesman, Alan Marsh was brilliant at Vines Gatwick. Covid-19 has made the experience frustrating though it was not their fault.

Sales

The sales person was very good. Explained options available and was honest and upfront about the deals. A very professional experience from start to finish.

Sales

staff went the extra mile

Sales

James Connelly is excellent - always so helpful. Can unreservedly recommend him to others. Love my new car and can't wait to drive it once we are out of lockdown.